If you have a ParentLocker account at more than one school (for example, you have students enrolled at more than one school using ParentLocker), you can easily switch between them without having to log out and log back in.
Switching Between Schools
Login to your ParentLocker account. On the left sidebar, you'll see the the school logo of the school you are currently logged in to.
You’ll see a greeting (e.g., “Hi, [Your Name]”) followed by a Switch accounts... link.
Click Switch accounts... to toggle between the schools linked to your email address.
This feature allows seamless access to all your associated schools using the same login credentials.
What Happens Next Time You Log In?
The next time you log in to ParentLocker, you’ll automatically be directed to the last school account you accessed. You can still switch to another school at any time using the Switch accounts... link.
Who Can Use This Feature?
The Switch accounts option is available to users who have the same email address connected to accounts in multiple schools. Each school still maintains full control over account access, just as with any standard ParentLocker account. The Switch Accounts option is not available if you use a different email address in your other account.
Troubleshoot: A Parent Can't See One of Their Schools
If a parent should be able to toggle between two schools but one of the schools isn’t listed, check the following:
1. Make sure the email addresses match
The email address connected to the parent’s account at both schools must be the same.
In the school where the missing account is located, go to the parent’s Emails tab and make sure the correct email address has been added to the parents account. It should match the email address the parent uses to log in to their other school account.
2. Make sure the student is enrolled for the current school year
The parent must have at least one student who is enrolled in the current school year at each school they want to toggle between.
If the student(s) associated with the missing school are not enrolled in the current school year, ParentLocker will not allow the parent to switch to that school.
Once the email addresses match and the student is enrolled in the current school year, both schools should appear as an available options to toggle between.
We're here to help! If you have any questions, feel free to reach out to us at support@parentlocker.com.